Frequently Asked Questions
Tickets
You can buy a maximum of 8 tickets per transaction.
Once purchased, tickets cannot be returned.
It is not possible for multiple people to use a single weekend ticket.
Can I buy tickets at the entrance?
Yes, during the festival, limited tickets are available at the entrance.
Visitors with disabilities
This year, we’ll once again have a raised viewing deck that is wheelchair accessible. Extra-wide, wheelchair-accessible toilets are also available on site.
Getting here
Parking by car is very limited, so we highly recommend coming by (rental)bike or taking public transport. Please note: Rotterdam Central Station is closed on Saturday 24 and Sunday 25 June.
From Rotterdam Central Station, take tram 7 towards Woudestein and get off at Noordplein stop (about 10 min).
From Rotterdam Noord Station, take tram 4 from Schieweg towards Heemraadplein, get off at Noordsingel stop, and walk 7 minutes to Noordplein.
Attention! Due to a power failure there are no trains on routes Dordrecht – Rotterdam Centraal and Breda – Rotterdam Centraal. Buses will be available, but be prepared the journey will take longer than usual.
Check the current schedule at 9292.nl
For all parking options, see www.rotterdam.nl/parkeren
Where can I stay overnight?
There are many different accommodation options in Rotterdam. For an overview, see https://en.rotterdam.info/sleep-tight-in-rotterdam.
Is there any campground nearby?
Yes, there is! For more information, see www.stadscamping-rotterdam.nl
Age
Children up to 14 years old can enter the festival grounds for free when accompanied by an adult.
Is the festival suitable for young children?
Definitely! Our festival offers lots of fun activities for children, so they can have a blast!
Can I bring my dog to the festival?
No, unfortunately, dogs are not allowed on the festival grounds. There are many children running around, and it’s quite busy. We don't think it's a good idea. The dogs wouldn’t be happy either.
Can I bring my own alcohol/drinks/food?
No, bringing your own alcohol/drinks/food is not allowed on the festival grounds.
Is hard liquor served at the festival?
No, we don't serve any hard liquor at the festival.
Where can I find the line-up?
A few weeks before the festival, we will announce the entire program, which will be available on our website and social media.
Payment during the festival
On site, you can pay everywhere by debit card or phone. Only have cash with you? You can load it onto a cash card at the entrance. Tip: keep some coins and/or notes on hand for our toilet attendants and for artist merchandise, as they don’t always have a card machine with them. At the entrance, you’ll receive 1 free recycle token. Hand it in for your first cup. When you get your next drink, simply return your used cup. If you lose your cup or recycle token, you’ll pay €2 for a new one.
Can I bring a chair?
There are seating areas on site, but you’re also welcome to bring your own folding chair or picnic blanket. Just be mindful of your fellow festival friends and don’t set up right in front of a stage.
Are lockers available?
There are no lockers, so don’t bring too much with you. Large bags can be left at the merchandise stand at your own risk.
Can I play, too?
You absolutely can in the jam area! Bring your instrument. You can store it safely in our guarded storage in between sessions. Please note: space is limited.
How can I expand my musical skills?
Do you have a ticket for Rotterdam Bluegrass Academy? Check the schedule with times, locations and practical information for all masterclasses on the website. No ticket yet, but ready to take your bluegrass skills to the next level? Sign up now!
I made a photo / video, how can I send it over?
Do tag us in your posts and stories: @bluegrassfestival. We love seeing them!
What should I do if I experience or notice an unsafe situation during the festival?
Please report it to security or to a crew member in a crew shirt.
I saw that you are also looking for volunteers for the festival, where can I sign up for this?
Awesome that you're interested in volunteering with us! You can sign up easily by registering or by sending an email to vrijwilligers@bluegrassfestival.nl. We'll get back to you as soon as possible!
Questions? Feedback? Tips? Share them with us and contact info@bluegrassfestival.nl
